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Who’s In Charge

November 6, 2017 by Richard Doyle Leave a Comment

There was a disruption in your business recently and now it is time to do an analysis and report to your Board about the incident. This is your chance to be a Leader or demonstrate that you may not be in charge of your business.

I was working with a client recently and during a break I was having a quick conversation with their Director of Finance. He told me how much respect he had for the CEO, and I asked why. He told me that each month he attends the Board Meetings with the CEO to cover the financial aspects of the business.

He told me that anytime the CEO needed to advise the Board on any recent challenges, he never once pointed the finger at any of the employees. The CEO’s only comment when asked who had the problem was that he is in charge and the buck stops here. The Director of Finance also told me that when there was a great accomplishment to discuss, the CEO always gave credit to the employee or employees involved.

After a few meetings, the Director of Finance mentioned what he was observing and hearing to his peers on the management team. They were stunned, they had never worked for a person who was quite like this CEO.

What a great example of a Leader!! Take a look in the mirror and ask yourself if you could be compared to that CEO.

If you are the CEO, President, Owner or Founder, you are in charge. Do you act like it? Do you have the kind of respect and trust that this CEO’s team and Board obviously have of him?

If not then Who’s in Charge?

Filed Under: 1 Leadership, 1.1 Senior Leadership, 1.2 Governance and Societal Responsibilities, 7.4 Leadership and Governance Results

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Categories

  • 0 Organizational Profile
  • 0.1 Organizational Description
  • 0.1a Organizational Environment
  • 0.1a.(2) Mission, Vision, and Values
  • 0.1a.(3) Workforce Profile
  • 0.1b Organizational Relationships
  • 0.1b.(1) Organizational Structure
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  • 0.2 Organizational Situation
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  • 1 Leadership
  • 1.1 Senior Leadership
  • 1.2 Governance and Societal Responsibilities
  • 2 Strategy
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  • 3 Customers
  • 3.1 Voice of the Customer
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  • 3.2a Product Offerings and Customer Support
  • 3.2a.(1) Product Offerings
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  • 3.2b Customer Relationships
  • 3.2b.(1) Relationship Management
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  • 4 Measurement, Analysis, and Knowledge Management
  • 4.1 Measurement, Analysis, and Improvement of Organizational Performance
  • 4.1a Performance Measurement
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  • 4.1c Performance Improvement
  • 4.1c(1) Best Practices
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  • 7.2a Customer Satisfaction
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  • A Core Values and Concepts
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