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Avoiding Blind Spots

January 13, 2018 by Chris Scherer Leave a Comment

When the buck stops with you, people tend to share selectively. Here are some tips to avoid blind spots…

7 Ways to Avoid Blind Spots

Filed Under: 1 Leadership, 1.1 Senior Leadership

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Categories

  • 0 Organizational Profile
  • 0.1 Organizational Description
  • 0.1a Organizational Environment
  • 0.1a.(2) Mission, Vision, and Values
  • 0.1a.(3) Workforce Profile
  • 0.1b Organizational Relationships
  • 0.1b.(1) Organizational Structure
  • 0.1b.(2) Customers and Stakeholders
  • 0.1b.(3) Suppliers and Partners
  • 0.2 Organizational Situation
  • 0.2a Competitive Environment
  • 0.2c Performance Improvement System
  • 1 Leadership
  • 1.1 Senior Leadership
  • 1.2 Governance and Societal Responsibilities
  • 2 Strategy
  • 2.2 Strategy Implementation
  • 3 Customers
  • 3.1 Voice of the Customer
  • 3.2 Customer Engagement
  • 3.2a Product Offerings and Customer Support
  • 3.2a.(1) Product Offerings
  • 3.2a.(2) Customer Support
  • 3.2a.(3) Customer Segmentation
  • 3.2b Customer Relationships
  • 3.2b.(1) Relationship Management
  • 3.2b.(2) Complaint Management
  • 4 Measurement, Analysis, and Knowledge Management
  • 4.1 Measurement, Analysis, and Improvement of Organizational Performance
  • 4.1a Performance Measurement
  • 4.1b Performance Analysis and Review
  • 4.1c Performance Improvement
  • 4.1c(1) Best Practices
  • 4.1c(2) Future Performance
  • 4.1c(3) Continuous Improvement and Innovation
  • 4.2 Knowledge Management, Information, and Information Technology
  • 4.2a Organizational Knowledge
  • 4.2b Data, Information, and Information Technology
  • 5 Workforce
  • 5.1 Workforce Environment
  • 5.2 Workforce Engagement
  • 6 Operations
  • 6.1 Work Processes
  • 6.1a Product and Process Design
  • 6.1b Process Management
  • 6.1c Innovation Management
  • 6.2 Operational Effectiveness
  • 7 Results
  • 7.1 Product and Process Results
  • 7.2 Customer-Focused Results
  • 7.2a Customer Satisfaction
  • 7.3 Workforce-Focused Results
  • 7.4 Leadership and Governance Results
  • 7.5 Financial and Market Results
  • 7.5a Financial Performance
  • 7.5b Marketplace Performance
  • A Core Values and Concepts
  • A.01 Systems Perspective
  • A.02 Visionary Leadership
  • A.03 Customer-Focused Excellence
  • A.04 Valuing People
  • A.05 Organizational Learning and Agility
  • A.06 Focus on Success
  • A.07 Managing for Innovation
  • A.08 Managing by Fact
  • A.10 Ethics and Transparency
  • A.11 Delivering Value and Results
  • Baldrige
  • FAQs – Frequently Asked Questions
  • Uncategorized

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